Privacy Policy

Effective Date: April 9, 2025

Introduction

Dior Auction (“we”, “us”, or “our”) values your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, diorauction.com (“Site”), use our services, or engage with us in any way.

By using our Site or services, you agree to the collection and use of your personal data as described in this Privacy Policy.

1. Information We Collect

We collect personal data when you visit our Site, register an account, place bids, or use other services provided by Dior Auction. The data we collect includes, but is not limited to:

  • Personal Identification Information: Name, email address, phone number, billing address, shipping address, and payment information.
  • Account Information: Usernames, passwords, and account preferences.
  • Transaction Data: Purchase and bidding history, payment transactions, and shipping details.
  • Usage Data: Information about your interaction with our Site, such as IP address, browser type, device information, and pages visited.
  • Marketing and Communication Data: Preferences for receiving marketing communications, customer service interactions, and feedback.

2. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

  • Consent: When you provide explicit consent to collect or process your data for specific purposes (e.g., receiving marketing communications).
  • Contractual Necessity: Processing your personal data is necessary to perform a contract with you, such as processing a purchase or placing a bid.
  • Legitimate Interests: We process your personal data for our legitimate interests, such as improving our services, providing customer support, and ensuring the security of our platform.
  • Legal Obligation: We may need to process your personal data to comply with legal requirements, such as tax obligations or fraud prevention.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

  • Providing Services: To process transactions, manage your account, and facilitate bids and purchases.
  • Customer Support: To respond to your inquiries, resolve disputes, and provide assistance with your account.
  • Marketing: To send you promotional materials and newsletters if you have opted in to receive them.
  • Analytics and Improvements: To analyze usage trends, monitor the effectiveness of our platform, and improve user experience.
  • Legal Compliance: To comply with legal obligations, such as maintaining transaction records or preventing fraud.

4. Data Sharing and Disclosure

We may share your personal data with trusted third-party service providers who assist us in running our business and providing services to you. These third parties may include payment processors, shipping companies, email service providers, and marketing partners.

We do not sell, rent, or lease your personal data to third parties. However, we may disclose your personal data to third parties in the following situations:

  • With Your Consent: If we have obtained your consent to share your data.
  • Legal Requirements: If we are required to disclose your data by law or in response to valid legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business.

5. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. After this period, we will securely delete or anonymize your data.

6. Your Data Protection Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
  • Right to Erasure: You can request the deletion of your personal data, subject to certain exceptions (e.g., if we need to retain it for legal or contractual reasons).
  • Right to Restrict Processing: You can request the restriction of processing your personal data in certain circumstances.
  • Right to Object: You can object to the processing of your personal data, including for direct marketing purposes.
  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Right to Withdraw Consent: If we are processing your data based on consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided below.

7. Data Security

We use industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to improve your experience and collect usage data. Cookies are small files that are stored on your device and are used to enhance navigation, personalize content, and analyze web traffic.

You can control cookie settings through your browser, including blocking or deleting cookies. However, some features of our Site may not function properly if you disable cookies.

9. International Transfers

As we are based in the United States, your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA). When transferring your data outside of the EEA, we ensure that appropriate safeguards are in place to protect your data in accordance with the GDPR.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our Site, with the new effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions about this Privacy Policy or your data protection rights, or if you wish to exercise your rights, please contact us at:

Email: [email protected]
Address: [Insert physical address, if applicable]